At Logistics Direct, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and utilize our courier services. We are committed to maintaining the confidentiality and security of your information and complying with applicable privacy laws and regulations.

Information We Collect:

When you visit our website or use our services, we may collect certain information to provide a personalized and efficient experience. This may include:

Personal Information: We may collect personal information such as your name, address, email address, and phone number when you place an order, create an account, or contact our customer support.

Shipping Information: To facilitate the delivery of your packages, we collect shipping details such as the recipient’s name, address, and contact information.

Transaction Information: We collect information related to your transactions with us, including order details, payment information, and billing addresses.

Website Usage Information: We gather non-personal information about your interactions with our website, such as your IP address, browser type, device information, and pages visited. This information helps us improve our website’s functionality and enhance your browsing experience.

Use of Information:

We use the collected information for the following purposes:

Order Processing and Delivery: We utilize your personal and shipping information to process your orders, arrange for shipments, and provide tracking updates.

Customer Support: We may use your information to respond to your inquiries, provide assistance, and address any concerns or issues you may have.

Communication: We may send you service-related updates, promotional offers, newsletters, or other communications with your consent. You can opt-out of receiving marketing communications at any time.

Improving our Services: We analyze website usage information to understand user preferences, optimize our website’s performance, and enhance our services.

Data Security:

We take appropriate measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. We implement industry-standard security practices and employ secure transmission methods to protect your data during transmission over the internet.

Data Sharing and Third Parties:

We may share your information with trusted third-party service providers who assist us in operating our website, delivering packages, processing payments, or providing customer support. These third parties are contractually obligated to handle your information securely and solely for the purposes outlined in this Privacy Policy.

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your consent unless required by law or in compliance with a valid legal process.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Privacy Choices:

You have the right to access, update, and correct your personal information. You may also request the deletion of your account or unsubscribe from marketing communications. To exercise these rights or for any privacy-related inquiries, please contact our customer support.

Updates to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review the policy periodically for any updates.

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

If you have any questions, concerns, or require further information about our privacy practices, please contact us.